Help Center Articles

https://www.easee.online/en/help-center/

When do I need to see a doctor in person?
Based on your answers to the questions about your health, we recommend having your eyes tested with an optometrist or eye doctor. Hormonal changes in th...
Fri, 5 Mar, 2021 at 2:59 PM
Why do I need to fill out my personal information?
Our eye test and experts use this information to provide you with a personally tailored prescription.
Fri, 5 Mar, 2021 at 3:13 PM
What to expect from your prescription
After possibly experiencing headaches and blurry street signs, you have taken an eye test and purchased new eyewear with your prescription. If you are not u...
Tue, 16 Mar, 2021 at 8:59 PM
Your easee prescription
We use corrective lenses to improve vision in cases of refractive problems. Once the refractive error has been assessed and measured, a prescription is ...
Fri, 5 Mar, 2021 at 3:12 PM
How often should I renew my prescription?
We recommend you to test your eyes at least once a year.
Fri, 5 Mar, 2021 at 3:12 PM
Can easee advise me about the health of my eyes?
No, easee can’t advise you about the health of your eyes, but provides you with a validated prescription. If you have any complaints or questions about the ...
Fri, 5 Mar, 2021 at 3:15 PM
Can I see my result history?
You can see your result history by going on our website and logging in to your account. There, you can always track your previous results.
Fri, 5 Mar, 2021 at 3:17 PM
How can I be sure to have correct results?
To provide you with an accurate and trustworthy test we work closely with medical experts. Our specialists review each and every test to ensure a reliable r...
Fri, 5 Mar, 2021 at 3:16 PM
Can I use my prescription right away?
Yes, if you purchased a validated prescription from one of our medical specialists, you can immediately use it and get yourself new glasses or lenses.
Fri, 5 Mar, 2021 at 3:22 PM
How do I access my prescription?
If you purchased a validated prescription, you will get an email from us. Then you can access your prescription in a safe environment on the website. If you...
Fri, 5 Mar, 2021 at 3:18 PM