Help Center Articles

https://www.easee.online/en/help-center/

I have a follow up question, can I get in touch with the specialist, who checked my prescription?
If you have a question about your prescription, please send us an email and we will put you in touch with the specialist, who reviewed your prescription.
Fri, 5 Mar, 2021 at 3:18 PM
What if I do not like my prescription?
We take each test very seriously. That’s why we ask our medical specialists to review them to ensure that you get the most accurate result. If you are unhap...
Fri, 5 Mar, 2021 at 3:20 PM
Can I choose not to buy the prescription?
Absolutely! Our test is free, so you can find out how your vision is doing without purchasing anything. You’d only have to pay if you choose to get a valida...
Fri, 5 Mar, 2021 at 3:21 PM
How much time and money will the test cost me?
It takes approximately 5-15 minutes to take the test. The test itself and the preliminary results are free. If you would like to purchase a validated prescr...
Fri, 5 Mar, 2021 at 3:23 PM
What is a CE certification?
Within the European Economic Area (EEA), the quality of traded goods or products is guaranteed by the CE approval. The letters “CE” are the abbreviation of ...
Fri, 5 Mar, 2021 at 3:03 PM
Snellen chart
Eye care professionals use standardized charts with letters, numbers or symbols in different sizes to test your distance vision as compared to other people....
Fri, 5 Mar, 2021 at 3:02 PM
Eye care professions
There are several professions in eye care. Each profession fulfills different tasks and responsibilities. What do opticians, optometrists or ophthalmologist...
Fri, 5 Mar, 2021 at 3:42 PM
Adjusting to a new frame
Initially, new frames often do not feel completely comfortable.  This is normal and even expected. You may need a couple of days to get used to the new fram...
Fri, 5 Mar, 2021 at 3:43 PM
Adaptation to glasses with a new prescription
When wearing a new pair of glasses, always take the time for your eyes to adjust to a new prescription. You may feel mildly off-balance or dizzy when you fi...
Fri, 5 Mar, 2021 at 3:44 PM
Validation process
After you complete the easee online eye test, the data is sent to an optometrist at ease for validation. From the data, the optometrist will detect the curr...
Fri, 5 Mar, 2021 at 3:44 PM